Frequently Asked Questions
Are the door seals easy to fit?
Most door seals are easy to fit. People who are a bit handy would be able to fit a door seal easily, especially when following our instructions.
How often do I need to replace my fridge door seals?
Fridge seals should be replaced when they are damaged or have gaps. To identify damage, Open the fridge/freezer door and look for any splits or holes in the door seal, Check the bottom of the door as this is where drink spillage often occur and damage the seal. Gaps occur when the seal is not touching the fridge. This can be found when the door is closed. A fridge seal should be soft and flexible, if the seal becomes hard and brittle it should be replaced. Fridge seals are easily replaced and will contribute enormously to the working life and performance of the fridge.
What makes of fridges and freezers can you supply door seals for?
We supply door seals to a wide range of domestic and commercial fridges and freezers. The list of fridge makes below are only some of the door seals that we stock. There are over 5000 door seals in our database and we are regularly adding new door seals to our online shop.
Do you have instructions on how to fit the door seals?
Yes, doorseal.com.au have online fitting instructions, although many seals are easy to fit and don't require instructions.
Do you have fridge door seals for my fridge/freezer?
doorseal.com.au have a large and growing range of seals. If you do not see your door seal listed after doing a search via the search form, or by browsing through our listings for your make of fridge, then please contact us and we will do our best to find the door seal that is right for your fridge or freezer.
How much money can be saved by replacing my faulty door seals?
In most households, your fridge is one of the highest energy consuming appliances. Faulty door seals can cause the motor to run a lot more trying to maintain cool temperatures. This will increase your electricity bill and may have a negative effect on the life of your fridge motor. Fridge seals are easily replaced and will contribute enormously to the working life and performance of the fridge.
Where do I find the model number on my fridge/freezer?
Most model numbers can be found inside the fridge on the side wall or inside the door on a sticker. Sometimes you may need to pull the crisper drawer out to find it. For more information on finding the model number refer to the Instructions tab above.
How long would it take for my door seals to arrive?
We endeavor to manufacture all door seals within 2-5 working days after payment has cleared. Payment usually clears by the end of the next business day. All goods are sent via Australia post who aim to deliver within 1-5 working days, this is dependent on your location. For estimated delivery times refer to auspost.com.au
What methods of payment do you accept?
doorseal.com.au accept Credit Card or Direct Deposit. Credit card is the fastest way to get your seals.
What tools do I need for fitting my door seal?
It does depend on which type of door seal you are fitting. Some seals such as the press in type do not require any tools. The screw in type generally requires Philips head screwdriver or a socket driver. Sometimes talc/baby powder can assist with stopping door seals rubbing on the hinge side. A hair dryer and/or something to stretch the door seal out may be required to soften the door seal material and allow you to stretch it into shape to fix any gaps which may appear. These are only necessary in some door seal installations.
What is your refund policy?
All goods delivered are shipped in good condition. Each product is manufactured specifically based on the measurements and profile that you order. We do not offer refunds if you order incorrect goods, or choose the wrong colour whilst ordering. You must check the profile and measurements against your existing seals prior to ordering. We will give a refund or exchange only if the goods are faulty due to a manufacturing fault of our own. Please contact email@example.com and we will explain the process to you. Lost or Damaged Goods If goods are lost or damaged in transit, please contact us at firstname.lastname@example.org within 7 working days of receiving notice that your goods have been despatched. Claims On receipt of your goods please contact us at email@example.com immediately of any order discrepancies. Claims after 14 days will not be accepted.
Do you custom make my fridge seals?
All fridge seals are made in our Adelaide workshop. Doorseal.com.au custom makes every seal in 2-5 working days from receipt of payment. By making the seals ourselves we can maintain quality control. The door seals are made from high quality hygienic pvc material with fungicidal material composition to ensure that they are of food grade quality. We use only the strongest magnets in our door seals to ensure that the door seal is tightly fitting. All corners are mitered and welded which prevents air leakage in the corners. Important: we have done our utmost to ensure all product information on our website is correct however we kindly ask you double check your existing seals before ordering. Should you find any discrepancies please inform doorseal.com.au immediately.
Why should I select registered post?
We use Australia Post Standard or Registered post services. We recommend using registered post, this provides an ability to track your order through the Australia Post website, offering added security & insurance for your purchase. Once your parcel has been despatched from the doorseal.com.au warehouse a unique tracking code will be sent to your nominated email address. Please note, the tracking number can take up to 24 hours to be registered within Australia Post's system. Deliveries Australia post aim to deliver within 5 working days depending on your location. All deliveries are between 9.00 am and 5.00 pm Monday to Friday. If there is no one available to accept the delivery at your nominate address, Australia Post will leave a note and you will need to collect your parcel from the nominated outlet in your state. When you are sending items of value or importance within Australia or internationally, Registered Post gives you an added level of security.