Delivery Information

We endeavour to despatch goods within 2-5 working days after payment has cleared. Payment usually clears by the end of the next business day. Due to high demand during busy holiday periods, you may experience a slight delay. Please keep in mind doorseal.com.au is closed on public holidays and delivery companies such as Australia post do not operate on public holidays.

Doorseal.com.au will be closed for the Holiday season from midday Friday 22nd December and re-open Tuesday 2nd January 2018. For Guaranteed despatch before Christmas please order by December 19th.

In Australia we use Border Express, Australia Post Parcel Post or Express post services. Once your parcel has been dispatched from the doorseal.com.au warehouse a unique tracking code will be sent to your nominated email address. Please note, the tracking number can take up to 24 hours to be registered within your chosen carriers system. If you have queries about your delivery, please refer to your email for tracking details.

Shipping Cost

Doorseal.com.au deliver to Australia, NZ and Internationally. Shipping costs are influenced by the size and weight of your product and your location. Exact shipping costs can be calculated once you have added items to 'Your Cart'.

Delivery Times & Tracking

Australia Post

To calculate delivery times please refer to the Australia post website.  All deliveries are between 9.00 am and 5.00 pm Monday to Friday. If there is no one available to accept the delivery at your nominated address, Australia Post will leave a card and you will need to collect your parcel from the specified outlet in your state. Doorseal.com.au ships goods Australia wide and Internationally. Shipping costs are influenced by the size and weight of your product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Track your order here using the tracking number/ consignment number provided via email.

Border Express

All deliveries are between 9.00 am and 5.00 pm Monday to Friday. If there is no one available to accept the delivery at your nominated address, Border Express will leave a card with further instruction.

Track your order here using the tracking number/ consignment number provided via email.

Lost or Damaged Goods
If goods are lost or damaged in transit, please contact us at sales@doorseal.com.au within 7 working days of receiving notice that your goods have been despatched.

Claims
If on receipt of your goods you notice any discrepancy with your order, please contact us at sales@doorseal.com.au .