Door & Window Seal FAQ

Below are the answers to some of our most frequently asked questions.

If you can't find the answer to your question here, please contact us with our online enquiry form or use the live chat help in the bottom right hand corner. 

If you can't find the answer to your question below, please get in touch using our contact form and we will respond as soon as possible.

Raven door and window seals are made to suit a variety of applications and solve a wide range of problems.

To help select the right seal for you, use the filters to refine your search on the left hand side of the door and window seal page.

 

Selecting a door or window seal

Most Raven door and window seals are easy to install especially when following the step by step instructions which are included on the pack.

You can also find these instructions on every product page.

 

Doorseal instructions link

 

Or, a link under each product when you search for a seal.

 

Instructions for installing door and window seals

Yes, doorseal.com.au has all fitting instructions online.

Each Raven product also comes with the instructions on the back of the packet.

If you need some help, you can find the right fitting instructions on every product page.

 

 

Or, a link under each product when you search for a seal.

 

Instructions for installing door and window seals

It does depend on which type of door seal you are fitting.

You can find this information under product details or in the fitting instructions.

Gaps around un-sealed doors and windows can be responsible for up to 50% of energy loss. To put that in perspective, that's the equivalent of a whole house brick being removed from the wall.

The inexpensive and simple task of sealing around doors and windows can reduce your energy bills by 15%. Actual case studies have shown that in some cases, a reduction of up to 50% of energy use has been achieved through the installation of door and window seals.

It’s not just external doors either. Think about ‘zoning’ your home by sealing internal doors and keeping your heating and cooling energy where you want it.

Whilst the problem of un-sealed doors and windows can be costly, the cost of the solution is small. In fact, the energy saving benefits of fitting Raven door and window seals is a fraction of the cost compared with double glazing or wall insulation. Raven have a range of door and window sealing solutions available to suit any budget and configuration.

Doorseal.com.au stock the full range of spare parts for Raven D.I.Y Door & Window Seals.

Established in 1950, Raven Products Pty Ltd remains an Australian family owned and operated company that invents, designs and manufactures products that are exported all over the world.

Raven Products Pty Ltd is quality certified to the highest ISO 9001 standards which means their products are high quality and long lasting.

doorseal.com.au accepts payments by Credit Card or Direct Deposit.

We use Secure Sockets Layer (128-bit SSL) technology. Our On-line Ordering system is the industry standard for encryption technology to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to doorseal.com.au. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.

We endeavour to despatch goods within 2-5 working days after payment has cleared. Payment usually clears by the end of the next business day. Due to high demand during busy holiday periods, you may experience a slight delay. Please keep in mind doorseal.com.au is closed on public holidays and delivery companies such as Australia post do not operate on public holidays.

Doorseal.com.au will be closed on the following 2017 public holidays 25/12/17, 26/12/17.

In Australia we use Border Express, Australia Post Parcel Post or Express post services. Once your parcel has been dispatched from the doorseal.com.au warehouse a unique tracking code will be sent to your nominated email address. Please note, the tracking number can take up to 24 hours to be registered within your chosen carriers system. If you have queries about your delivery, please refer to your email for tracking details.

Shipping Cost

Doorseal.com.au deliver to Australia, NZ and Internationally. Shipping costs are influenced by the size and weight of your product and your location. Exact shipping costs can be calculated once you have added items to 'Your Cart'.

Delivery Times & Tracking

Australia Post

To calculate delivery times please refer to the Australia post website.  All deliveries are between 9.00 am and 5.00 pm Monday to Friday. If there is no one available to accept the delivery at your nominated address, Australia Post will leave a card and you will need to collect your parcel from the specified outlet in your state. Doorseal.com.au ships goods Australia wide and Internationally. Shipping costs are influenced by the size and weight of your product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Track your order here using the tracking number/ consignment number provided via email.

Border Express

All deliveries are between 9.00 am and 5.00 pm Monday to Friday. If there is no one available to accept the delivery at your nominated address, Border Express will leave a card with further instruction.

Track your order here using the tracking number/ consignment number provided via email.

Lost or Damaged Goods
If goods are lost or damaged in transit, please contact us at sales@doorseal.com.au within 7 working days of receiving notice that your goods have been despatched.

Claims
If on receipt of your goods you notice any discrepancy with your order, please contact us at sales@doorseal.com.au .