Fridge & Freezer Seals FAQ

Below are the answers to some of our most frequently asked questions. If you can't find the answer to your question here, please contact us with our online enquiry form or use the live chat help in the bottom right hand corner. 

If you can't find the answer to your question below, please get in touch using our contact form and we will respond as soon as possible. 

Most door seals are relatively easy to fit especially when following our step by step instructions.

Fridge and Freezer Seal Fitting Instructions

 

Or, a link under each product when you search for a seal.

 

Fridge and Freezer Seal Fitting Instructions

 

Generally, fridge and freezer seals are fitted in one of three different ways being push in, screw fix or magnetic depending on the make and model.

Replacing the seal is easily done in three simple steps:

  1. Remove the old gasket by either loosening the screws slightly or gently pulling it out of its place
  2. Fit the new seal by either sliding in and tightening screws or by pushing into place
  3. Check the seal is fitted well and adjust if needed

Yes, doorseal.com.au has all fitting instructions online.

Many seals are easy to fit yourself and go back on the same way you take the old one off.

If you need some help, you can find the right fitting instructions on every product page.

 

Fridge and Freezer Seal Fitting Instructions

 

Or, a link under each product when you search for a seal.

 

Fridge and Freezer Seal Fitting Instructions

The quickest way to search for your seal is to enter the model number of your fridge or freezer into the Search Model / Product Code box up the top right of our website.

 

Search for a fridge or freezer seal

 

Make sure you are entering the model number and not the serial code. Click here for more information on finding your model number.

Alternatively, you can start searching by using the Search for Products function up the top left of the website. First, select Fridge & Freezer Seals then the make or brand of your fridge or freezer.

 

Search for a fridge or freezer seal

 

This will give you a list of results which you can then refine by selecting your model number from the filters on the left hand side.

 

Select fridge and freezer seals

 

If you can’t find your model number, click here for more information.

Most model numbers can be found inside the fridge or freezer on a sticker. Check the locations highlighted below to help locate the sticker and model number.

Some common locations for this sticker by make are:

  • Kelvinator - Inside the fridge on the side walls. Sometimes behind the crisper drawer. Older models are sometimes found on a sticker down the bottom where the door seal hits.
  • Westinghouse - Inside the fridge on the side walls. Sometimes behind the crisper drawer.
  • Hoover - Inside the fridge on a sticker which is stuck to the side of the door.
  • Philips - Inside the fridge on a sticker which is stuck to the side of the door.
  • Admiral - Inside the fridge on a sticker which is stuck to the side of the door.
  • Norge - Inside the fridge on a sticker which is stuck to the side of the door.
  • Fisher And Paykel - On a sticker stuck to the kick plate at the bottom of the fridge.

 

Where to find the model number of your fridge or freezer

 

If you can’t find the sticker and don’t know your model number, we can still help! Click here for more information.

Make sure you have checked where to find the model number on our FAQ page. If you don’t know and can’t locate the model number of your fridge or freezer, doorseal.com.au can still help you.

All you need to do is match the profile of your current seal to one on our website, enter the required measurements and we will custom make one for you!

 

The quickest way to do this is to select “Custom Seals” from the Fridge and Freezer Seals drop down menu at the top of the page.

Make replacement fridge and freezer seals

 

Then, try refining your search by selecting the fixing method of your seal on the left hand side.

 

Types of fridge seals refined

 

Now simply match the profile of your existing seal, select it and enter the required measurements. Click here for some tips on how to measure your seal.

Yes! Doorseal.com.au hand make all our seals to order so we can easily make one at any size you need.

All you need to do is match the profile of your required seal to one on our website, enter the required measurements and we will custom make one for you!

The quickest way to do this is to select “Custom Seals” from the Fridge and Freezer Seals drop down menu at the top of the page.

 

Make replacement fridge and freezer seals

 

Then, try refining your search by selecting the fixing method of your seal on the left hand side.

 

Types of fridge seals refined

 

Now simply match the profile of your required seal, select it and enter the required measurements. Click here for some tips on how to measure your seal.

To measure your door seal, simply get your tape measure and note down the width of the door seal from the outside* of the door seal.

Then do the same thing with the height, and you have your measurements. If you contact us at any time please quote these measurements to make it easier to cross reference.

 

* IMPORTANT: Please provide measurements from the inner edge of seal for inside out profiles (FD002 Inside Out & FC501 Inside Out)

All fridge seals are made in our Adelaide workshop. doorseal.com.au custom makes every seal in 2-5 working days from receipt of payment. By making the seals ourselves we can maintain quality control. The door seals are made from a high quality hygienic pvc material with fungicidal material composition to ensure that they are of food grade quality. We use only the strongest magnets in our door seals to ensure that the door seal is tightly fitting. All corners are mitred and welded which prevents air leakage in the corners.

Whilst we have done our utmost to ensure all product information on our website is correct, we kindly ask you to double check your existing seals before ordering. Should you find any discrepancies please inform doorseal.com.au immediately.

The tools required depends on which type of seal you are fitting. Some seals, such as the press in type, do not require any tools at all. A screw in seal generally requires a Phillips head screwdriver or socket driver.

Some other helpful tips are:

  • If the door seals are rubbing on the hinge side of the door, applying some talcum powder can assist to stop this.
  • A hair dryer and/or something to stretch the door seal out may be required to soften the material and allow you to stretch it into shape or to fix any gaps which may appear. This are only necessary in some door seal installations.

doorseal.com.au accepts payments by Credit Card or Direct Deposit. We use Secure Sockets Layer (128-bit SSL) technology. Our On-line Ordering system is the industry standard for encryption technology to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to doorseal.com.au. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.

We endeavour to despatch goods within 2-5 working days after payment has cleared. Payment usually clears by the end of the next business day. Due to high demand during busy holiday periods, you may experience a slight delay. Please keep in mind doorseal.com.au is closed on public holidays and delivery companies such as Australia post do not operate on public holidays.

Doorseal.com.au will be closed on the following 2017 public holidays 25/12/17, 26/12/17.

In Australia we use Border Express, Australia Post Parcel Post or Express post services. Once your parcel has been dispatched from the doorseal.com.au warehouse a unique tracking code will be sent to your nominated email address. Please note, the tracking number can take up to 24 hours to be registered within your chosen carriers system. If you have queries about your delivery, please refer to your email for tracking details.

Shipping Cost

Doorseal.com.au deliver to Australia, NZ and Internationally. Shipping costs are influenced by the size and weight of your product and your location. Exact shipping costs can be calculated once you have added items to 'Your Cart'.

Delivery Times & Tracking

Australia Post

To calculate delivery times please refer to the Australia post website.  All deliveries are between 9.00 am and 5.00 pm Monday to Friday. If there is no one available to accept the delivery at your nominated address, Australia Post will leave a card and you will need to collect your parcel from the specified outlet in your state. Doorseal.com.au ships goods Australia wide and Internationally. Shipping costs are influenced by the size and weight of your product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Track your order here using the tracking number/ consignment number provided via email.

Border Express

All deliveries are between 9.00 am and 5.00 pm Monday to Friday. If there is no one available to accept the delivery at your nominated address, Border Express will leave a card with further instruction.

Track your order here using the tracking number/ consignment number provided via email.

Lost or Damaged Goods
If goods are lost or damaged in transit, please contact us at [email protected] within 7 working days of receiving notice that your goods have been despatched.

Claims
If on receipt of your goods you notice any discrepancy with your order, please contact us at [email protected] .

Fridge seals should be replaced when they are damaged or have gaps. To identify damage, open the fridge or freezer and look for any splits or holes in the door seal. Check the bottom of the door, as this is where drink spillages and the like often occur which damages the door seal.

Gaps occur when the seal is not touching the fridge. These can be identified by closing the fridge door and checking around the perimeter of the door to see if there are any gaps or you can feel cool air coming through.

A fridge seal should be soft and flexible, if it is hard or brittle it should be replaced.  

In most households, your fridge is one of the highest energy consuming appliances. Faulty door seals can cause the motor to run a lot more trying to maintain cool temperatures. This will increase your electricity bill and may have a negative effect on the life of your fridge motor. Fridge seals are easily replaced and will contribute enormously to the working life and performance of the fridge.

Doorseal.com.au manufacture the seals in our Adelaide workshop but do not provide an installation service. Most door seals are relatively easy to fit especially when following our step by step instructions. You can read more about how easy it is to install seals yourself here.